looking for product support? call 01592 659200 or email graeme@window-store.co.ukra
Some of the most popular questions answered.
We always try to fit within four weeks of you placing an order.
No, for the last 16 years, we have used Consort windows in Sutton-in-Ashfield. We have an exclusivity arrangement and are their only customer in Fife. They make all to our high specification, and although there is no FENSA in Scotland, we achieve the same standard of product.
We receive extremely high-quality service and products from Consort. With regulations changing like the BSI and AKCA certification and the BFRC challenges, we can compete with national companies by staying bang up to date with our products at a local company cost.
VEKA fully sculptured. Many companies use VEKA, but the PVC element is a small portion of the complete product. The hardware and glass choices are paramount, as are the fitting and finishings.
Yes, we do. Our longest-serving member was with us for 26 years.
We cover all moving parts for 5 years and the glass and frames for 10 years. Many companies say 10 but exclude essential items in the terms and conditions, we don't.
We started in 1996, so twenty-seven years still run by the original owner, Graeme Smart.
Do you have a question? Ask us below, and we will get right back to you.
Suppliers and installers of professional energy-efficient windows and doors, trading continuously in Fife since 1996 and are highly recommended by our customers.
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Registered office and Showroom Unit 2, Block 13, Muirhead, Mitchelston Industrial Estate Kirkcaldy Fife Scotland KY1 3PE. TEL 01592 659200